Terms of Service

Last updated: 3 December 2025

These Terms of Service ("Terms") govern your access to and use of Playbook MPR and COTMM ("Cut Out The Middle Man") ("we", "us", "our") tools, dashboards, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Description of Service

COTMM is a tool that allows you to analyse and manage social media content and performance across platforms such as Instagram, Facebook, and Threads. The Service provides dashboards, analytics, reports, suggestions, and automation features to help creators and businesses manage their social media presence.

2. User Accounts and Access

To use COTMM, you must:

You are responsible for all activities that occur under your account.

3. Acceptable Use

You agree not to:

4. Content and Data

You retain ownership of all content and data you provide to or access through the Service. By using the Service, you grant us a limited license to access, process, and display your content solely for the purpose of providing the Service to you.

You are responsible for ensuring you have the right to access and use any content or data you provide through the Service.

5. Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available at all times, uninterrupted, or error-free. We may temporarily suspend the Service for maintenance, updates, or other reasons without prior notice.

6. Intellectual Property

The Service, including its design, features, and functionality, is owned by Playbook MPR / COTMM and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works of the Service without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law:

8. Indemnification

You agree to indemnify and hold harmless Playbook MPR / COTMM, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

9. Termination

We may terminate or suspend your access to the Service at any time, with or without cause or notice, for any reason, including if you breach these Terms.

You may stop using the Service at any time by disconnecting your accounts through your social media platform settings.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

12. Contact

If you have any questions about these Terms of Service, please contact us at:

Email: kayah.mitchell@playbookmpr.com